Privacy Policy

Last Updated: August 21, 2026

1. Introduction

Welcome to X2O2 Music, a music platform operated by Kristalium Techs.

We respect your privacy and are committed to protecting the personal information you provide when using X2O2 Music.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, when it may be shared, and what choices and rights may be available to you.

By accessing or using X2O2 Music, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are

X2O2 Music is operated by:

Kristalium Techs

Business Address:
843 St. Bld N.9 Dr N.2
Konyaalti, Antalya 07070
Türkiye

For privacy-related questions, please contact:

Email: Contact@x2o2.com

For privacy or data-protection requests, you may also contact us through:

WhatsApp: @Anthony.Wolf

3. Information We May Collect

Depending on how you use X2O2 Music, we may collect different categories of information.

3.1 Account Information

When you create or maintain an account, we may collect information such as:

Username
Display name
Email address
Password or authentication credentials
Profile photograph or avatar
Biography or profile information
Artist information
Country or general location where provided
Account preferences
Account status and registration information

You should only provide information that you are comfortable associating with your X2O2 Music account.

3.2 Music and User-Generated Content

If you upload or publish content to X2O2 Music, we may process information associated with that content, including:

Songs and audio recordings
Album artwork
Artist names
Album and track titles
Lyrics where provided
Descriptions
Genres
Tags
Playlists
Comments
Images
Other content or information that you voluntarily submit

Content that you choose to make public may be visible to other users and visitors of the platform.

3.3 Usage and Technical Information

When you access X2O2 Music, certain technical information may be automatically collected by our servers or infrastructure.

This may include:

IP address
Browser type
Operating system
Device information
Approximate geographic information derived from technical data
Language and regional settings
Date and time of access
Pages or features accessed
Referring pages
Login and session information
Error and diagnostic information
Security-related logs

This information may be used for security, troubleshooting, performance monitoring, abuse prevention, and operation of the platform.

3.4 Music and Platform Activity

Depending on the features you use, X2O2 Music may process information relating to your interaction with the platform, such as:

Recently played music
Favourite tracks
Playlists you create
Artists or content you follow
Searches
Likes or other interactions
Uploaded content
Comments or other public contributions

Some of this information may be visible to other users depending on your account settings and the functionality of the platform.

3.5 Communications

If you contact X2O2 Music, we may retain information contained in your communication, including:

Your name
Email address
Contact details
The contents of your message
Attachments you voluntarily provide
Information necessary to respond to your request

4. How We Use Information

We may use information collected through X2O2 Music for purposes including:

Creating and managing user accounts
Providing access to X2O2 Music services
Delivering music and other platform features
Processing and displaying user-uploaded content
Maintaining playlists and favourites
Personalizing certain aspects of the user experience
Providing customer support
Responding to questions and requests
Communicating important account or service information
Maintaining platform security
Detecting fraud, abuse, spam, and unauthorized activity
Preventing copyright infringement and other unlawful activity
Troubleshooting technical problems
Improving platform functionality and performance
Maintaining backups and system integrity
Complying with legal obligations
Protecting the rights, safety, and property of X2O2 Music, its users, and third parties

We aim to collect and use information only to the extent reasonably necessary for legitimate operational, legal, security, and service-related purposes.

5. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we may rely on one or more of the following:

Performance of a contract or provision of requested services
Compliance with legal obligations
Legitimate interests, including security, fraud prevention, service improvement, and platform administration
Consent, where required
Protection of vital interests where applicable
Other lawful bases permitted by applicable law

Where processing is based on consent, you may have the right to withdraw that consent, subject to applicable law and the consequences of doing so.

6. Public Information

X2O2 Music contains features designed for music discovery and social interaction.

Information you intentionally publish publicly may be visible to other users or visitors.

Depending on the features available, this may include:

Username
Display name
Artist name
Profile image
Biography
Songs
Albums
Playlists
Comments
Other publicly submitted content

Please do not publish personal information that you do not want other people to see.

Once information is publicly posted, it may potentially be copied, shared, indexed, or reproduced by others.

7. Cookies and Similar Technologies

X2O2 Music may use cookies, local storage, session technologies, and similar technologies to operate and secure the platform.

These technologies may be used for purposes such as:

Keeping users signed in
Maintaining sessions
Remembering preferences
Providing security
Preventing fraudulent activity
Understanding basic platform usage
Improving performance
Maintaining functionality

Some cookies may be essential for the operation of the website.

Where applicable law requires consent for non-essential cookies or similar technologies, appropriate consent mechanisms may be provided.

You can also manage cookies through your browser settings. Disabling certain cookies may affect the functionality of X2O2 Music.

8. Analytics and Service Providers

X2O2 Music may use third-party companies or service providers to help operate, secure, maintain, or improve the platform.

Depending on the services implemented on X2O2 Music, these providers may assist with areas such as:

Hosting
Infrastructure
Storage
Security
Analytics
Email delivery
Payment processing
Technical support
Content delivery
Error monitoring

Such providers may receive access to information only to the extent reasonably necessary to provide their services, subject to applicable agreements and legal requirements.

Third-party providers may have their own privacy policies and terms.

9. Payments

If X2O2 Music offers paid products, subscriptions, purchases, or other transactions, payment information may be processed by third-party payment providers.

Where payment processing is handled by a third party, X2O2 Music generally does not need to receive or store your complete payment-card information.

Payment providers may collect and process payment information according to their own privacy policies and applicable legal requirements.

10. Sharing of Information

We may disclose information when reasonably necessary to:

Provide X2O2 Music services
Operate and maintain our infrastructure
Provide technical support
Process transactions
Protect platform security
Prevent fraud or abuse
Investigate suspected unlawful activity
Enforce our Terms of Service
Respond to valid legal requests
Comply with applicable laws, regulations, court orders, or lawful government requests
Protect the rights, property, or safety of X2O2 Music, Kristalium Techs, users, or third parties

We do not disclose personal information simply because a third party requests it. Where legally appropriate, requests are reviewed before information is disclosed.

11. Copyright and Legal Complaints

X2O2 Music may process information relating to copyright complaints, DMCA notices, counter-notifications, fraud reports, abuse reports, and other legal requests.

Information contained in such communications may be retained where necessary to investigate, respond to, document, or comply with the relevant legal process.

For copyright matters, please see our DMCA Copyright Policy.

12. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

Security measures may include:

HTTPS encryption
Access controls
Authentication mechanisms
Server and application security measures
Monitoring for suspicious activity
Backups
Security updates
Administrative safeguards

However, no internet transmission, computer system, server, or electronic storage system can be guaranteed to be completely secure.

You are also responsible for protecting your account credentials and should never share your password with another person.

If you believe that your account has been compromised, please contact us as soon as possible.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Providing services
Maintaining account records
Meeting legal obligations
Resolving disputes
Enforcing agreements
Preventing fraud and abuse
Maintaining security
Protecting legitimate business interests

Different categories of information may have different retention periods.

Where an account is deleted, we will take reasonable steps to remove or anonymize personal information that we are no longer required or permitted to retain.

Some information may remain in backups, security logs, legal records, or other systems for a limited period before being securely deleted or overwritten.

14. Account Deletion

Where account deletion is available, users may request deletion of their X2O2 Music account.

Account deletion may result in the loss of:

Profile information
Playlists
Favourites
Uploaded content
Account history
Other account-associated information

Certain information may need to be retained where required by law, necessary to establish or defend legal claims, necessary for security or fraud prevention, or otherwise permitted by applicable law.

Content that has been lawfully published or shared with others may also require additional handling depending on the circumstances.

15. Your Privacy Rights

Depending on your country or applicable law, you may have rights relating to your personal information.

These may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information
Request restriction of certain processing
Object to certain processing
Request portability of certain information
Withdraw consent where processing is based on consent
Request information about how your personal data is processed
Lodge a complaint with an appropriate data-protection authority

These rights are not absolute and may be subject to legal exceptions.

16. Türkiye — KVKK

For individuals whose personal data is subject to applicable Turkish data-protection legislation, including the Law on the Protection of Personal Data No. 6698 (KVKK), X2O2 Music and/or Kristalium Techs will process personal data in accordance with applicable requirements.

Requests relating to personal data may be submitted using:

Email: Contact@x2o2.com

Please include enough information to allow us to understand and process your request.

We may request additional information to verify your identity before fulfilling certain requests.

17. European Economic Area and United Kingdom

Where applicable, individuals in the European Economic Area or United Kingdom may have additional rights under applicable data-protection legislation, including rights concerning access, correction, deletion, restriction, objection, portability, and consent.

Where legally required, appropriate mechanisms may be provided for exercising these rights.

You may also have the right to lodge a complaint with the relevant data-protection authority in your jurisdiction.

18. International Data Transfers

X2O2 Music may use infrastructure, hosting providers, technology providers, or other service providers located in countries outside your country of residence.

As a result, personal information may be processed or stored internationally.

Where applicable law requires safeguards for international transfers of personal information, we will seek to implement appropriate safeguards.

19. Children's Privacy

X2O2 Music is not intended to be used by individuals who are below the minimum age permitted to use the service under applicable law without the required parental or guardian involvement.

We do not knowingly request or intentionally collect personal information from children where doing so would violate applicable law.

If you believe that a child has provided personal information to X2O2 Music in circumstances where such collection is not permitted, please contact us.

20. Third-Party Links

X2O2 Music may contain links to websites, applications, services, or other platforms operated by third parties.

We are not responsible for the privacy practices, content, security, or policies of third-party services.

When you leave X2O2 Music, we recommend reviewing the privacy policy of the third-party service you visit.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the updated version will be published on X2O2 Music with a revised Last Updated date.

Where required by applicable law, we may provide additional notice regarding material changes.

Your continued use of X2O2 Music after an updated Privacy Policy becomes effective may be subject to the updated policy, to the extent permitted by applicable law.

22. Contact Us

If you have questions about this Privacy Policy or wish to exercise an applicable privacy or data-protection right, please contact us.

X2O2 Music
Operated by Kristalium Techs

Privacy Contact: Contact@x2o2.com

DMCA: dmca@x2o2.com